Wrapsthetic – Returns & Refunds Policy

We take great care in producing every Wrapsthetic wrap and want you to be confident in your purchase. As each wrap is custom-made to order, our returns policy reflects the personalised nature of our products.

Custom-Made Products

All Wrapsthetic wrap kits are produced specifically for each order. For this reason, we do not accept returns or offer refunds for change-of-mind purchases.

Faulty, Damaged or Incorrect Items

If your order arrives faulty, damaged, incorrect, or incomplete, please contact us at carson@wrapsthetic.com within 14 days of delivery.

Items must be:

• Unused
  
  
• In their original condition
  
  

We may request photographs to help assess the issue and determine the most appropriate resolution.

Refunds & Replacements

Once the item has been received and inspected, we will offer one of the following, depending on the circumstances:

• A replacement wrap, reprinted and dispatched at no additional cost
  
  
• A partial or full refund
  
  

Refunds will be processed using the original payment method.

Order Cancellations

If your order has not yet entered production, we may be able to cancel it. Please contact us as soon as possible with your order number.

Once production has begun, cancellations are no longer possible.

Returns Process

If a return is required, we will provide return instructions by email. Please do not send items back without contacting us first.

If you have any questions about returns or refunds, our team is here to help and will respond as promptly as possible.